Meet Our Team

Our friendly, dedicated, and energetic team is committed to working with you and your family to create a positive experience every time you visit our practice. We welcome you with warm smiles to our practice!

Heather

Position:
Treatment Coordinator and Office Manager

Duties:
As the Treatment Coordinator, I am your main point of contact when you first call our office and will then guide you through your initial consultation appointment. I work hand-in-hand with Dr. Hussaini to present all available treatment options to you and provide a treatment plan to meet the patient’s unique needs. I am also the Office Manager and my duties in this role include keeping the office running smoothly. You might even see me gloved up and working on patients if needed.

What year did you begin working with this office?
2019

What year did you start working in the dental field in general?
2002

What is your favorite part of your job?
I’ve been in the Ortho filed for 18 years and I love every part of my job!!!

Why do you love working with Dr. Hussaini?
He is very down to earth and easy to talk to. He truly cares about his patients and their care.

Personal Information:
I have two daughters who keep me very busy on my “free time”. We love going to the park and swimming. On Sundays you will find me watching my Pittsburg Steelers football game and yelling at the TV :).

Ana

Position:
Financial Coordinator

Duties:
My daily duties include assisting patients with financial arrangements and payments. I also handle all insurance claims and concerns. My most important responsibility is making sure that patients are provided excellent customer service.

What year did you begin working with this office?
I began working in this office in 2019.

What year did you start working in the dental field in general?
I began working in the dental field in 2005.

What is your favorite part of your job?
My favorite part of my job is the interaction and professional relationship that I get to establish with  each and every patient.

Why do you love working with Dr. Hussaini?
I love working with Dr. Hussaini because I work with great people and great patients. He truly values his staff and patients. I love how Dr. Hussaini appreciates the work I do and always thanks me for the hard work at the end of the day.

Personal Information:
I am a proud mother of two wonderful boys. I enjoy listening to music and watching movies, but most of all spending time outdoors.

Yesenia

Position:
Scheduling Coordinator

Duties:
I’m the friendly and welcoming voice you often hear when you call us. I maintain the schedule and handle the Medicaid process in the practice.

What year did you begin working with this office?
2019

What year did you start working in the dental field in general?
2019

What is your favorite part of your job?
Interacting with patients and seeing how happy they are when they are finished with treatment.

Why do you love working with Dr. Hussaini?
Dr. H is the coolest and most understanding boss you could ever ask for. He is very easy to talk to and he truly cares about each and every one of his patients.

Personal Information:
I’m a long term resident of the area. I’m fluent in Spanish and English. In my spare time I love to read and spend time with my family and friends.

Carolina

Position:
Lead Clinical Assistant

Duties:
I provide chairside assistance to the doctor and ensure that all our patients are well informed about the procedure. I also educate patients on their oral hygiene and tie/untie braces.

What year did you begin working with this office?
2020

What year did you start working in the dental field in general?
2014

What is your favorite part of your job?
The last appointment because you can see the happiness in the patient’s face after getting the braces removed.

Why do you love working with Dr. Hussaini?
He is a very patient and respectful person who always tries his best at work.

Personal Information:
I was born and raised in Honduras and I came to this country 7 years ago. I have been working in the dental field since then. I like walking and eating the food my husband cooks.

Jennifer

Position:
Clinical Orthodontic Assistant

Duties:
I spend my days assisting Dr. Hussaini in changing wires and color ties, delivering new appliances, taking x-rays, photos, teaching patients how to care for their teeth and braces, and making sure patients are happy and as comfortable as possible. I also work in the lab to make retainers, aligners and also help do sterilization.

What year did you begin working with this office?
I joined the Smileworks in 2021. I’m very excited to be an addition to this amazing team!

What year did you start working in the dental field in general?
I started working in the dental field in 2015. Orthodontics has been my favorite dental specialty and I still love every minute of it!

What is your favorite part of your job?
I enjoy that my job lets me work one-on-one with our patients and allows me to build great relationships with them. I love seeing the transformations patients go through to achieve their perfect smiles.

Why do you love working with Dr. Hussaini?
I enjoy working with Dr. Hussaini because he cares for our patients like they are our family. He is very knowledgeable, professional, caring, loves to teach, and he is down to earth.

Personal Information:
Away from the office I enjoy spending time with my family. I like to travel, listen to music, dance, and love to bake.

Minh

Position:
Clinical Assistant

Duties:
I assist Dr. Hussaini in orthodontic treatments such as: bonding, debonding, taking x-rays, taking dental scans of patients’ teeth, and removing and replacing wires. I’m also in charge of printing out models for retainers/aligners, as well as maintaining lab work efficiency and accuracy.

What year did you begin working with this office?
2021

What year did you start working in the dental field in general?
2018

What is your favorite part of your job?
I love every part of my job, but especially making retainers and aligners for patients.

Why do you love working with Dr. Hussaini?
I love working with Dr. Hussaini because he is honest, smart, and very straight forward. He really cares about his employees and patients.

Personal Information:
On my free time, I love to travel around the world with my husband and try out new restaurants and adventures. I love to cook food for my husband and my family. On my downtime, I love singing karaoke and watching movies with my husband.

Iris

Position:
Sterilization Technician and Clinical Assistant

Duties:
I am responsible for cleaning and maintaining the instruments used in the practice to avoid any infection and contamination, keeping both our patients and team safe. I also assist in seating patients and help with any adjustments done during their treatment.

What year did you begin working with this office?
2021

What year did you start working in the dental field in general?
2020

What is your favorite part of your job?
Maintaining everything clean and making sure the clinic is restocked and ready for the day!

Why do you love working with Dr. Hussaini?
He’s passionate about what he does and makes sure his team is always comfortable and confident in what they do.

Personal Information:
I like to listen to music and watch movies and series on both Hulu and Netflix. I love going on nature walks and exploring new beautiful places to sit and relax and enjoy the view. I also love photography and ordering a bunch of things from Amazon :D.